Terminate employees screen defaults to year 1899 and will not move to next screen with current date entered

  • 2
  • Question
  • Updated 7 months ago
  • Answered
Terminate employees screen defaults to year 1899 and won't move to next screen
Photo of Sharon Salpighidis

Sharon Salpighidis

  • 120 Points 100 badge 2x thumb

Posted 12 months ago

  • 2
Photo of John G

John G, Information Support Analyst

  • 26,730 Points 20k badge 2x thumb
Hello Sharon,

Welcome to the Reckon Community.

The date you refer to is the Date on the final screen?


Please check:
  • the date of the last pay runĀ 
  • your computer has the correct date setting.



Then rebuild your data file (care: this may take a while)


Hope this helps.



regards,
Photo of Sharon Salpighidis

Sharon Salpighidis

  • 120 Points 100 badge 2x thumb
I'm afraid this didn't help. Whenever I try to overwrite the 1899 date with a more current date, either using the arrows or typing in the date, it will not let me move past the date field.
Photo of Shakir

Shakir, Employee

  • 1,372 Points 1k badge 2x thumb
Hi Sharon, thanks for reaching out to us.

Request you to call our technical support ( 1 300 137657) so that we can look into your database and troubleshoot for the resolution.

Regards
Shakir