Terminate employees screen defaults to year 1899 and will not move to next screen with current date
Sharon Salpighidis
Member Posts: 3 ✭
Terminate employees screen defaults to year 1899 and won't move to next screen
1
Comments
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Hello Sharon,
Welcome to the Reckon Community.
The date you refer to is the Date on the final screen?
Please check:- the date of the last pay run
- your computer has the correct date setting.
Then rebuild your data file (care: this may take a while)
Hope this helps.
regards,0 -
I'm afraid this didn't help. Whenever I try to overwrite the 1899 date with a more current date, either using the arrows or typing in the date, it will not let me move past the date field.
1 -
Hi Sharon, thanks for reaching out to us.
Request you to call our technical support ( 1 300 137657) so that we can look into your database and troubleshoot for the resolution.
Regards
Shakir
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Hi Sharon & Shakir,
I've had a similar problem with the 1899 date & non-responsive next button in Reckon Accounts Premier 2020 R2P and found that it was because in our PC Windows Settings \ Time & Language \ Region, the Regional format data short date format we were using was "dd-mmm-yy". If we changed this setting to match Reckon "dd/mm/yyyy" the Terminate employee calendar defaulted to the current date instead of 1899 and we were able to Terminate employees as normal.
A data rebuild & clean install were not required and we changed our Regional settings back once the Termination was processed.
Regards,
Sharon
1
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