Terminating an Employee - Accounts Hosted 2019

I am trying to terminate an employee in the employee organiser but it keeps coming up with an error that a payroll task is open, but I cannot find anything openimage. Does anyone know how to fix?

Comments

  • Neil_6428218
    Neil_6428218 Reckon Staff Posts: 88 Reckon Staff
    edited September 2019
    Hi,

    I have seen that happen before where it gets 'stuck' and thinks there's payroll task running.

    Click OK to close that window and then click File > Exit, wait until Hosted has completely logged out and then launch Hosted again and you shouldn't have the issue.
  • Professionals Rockhampton Professionals Rockhampto
    edited September 2019
    Thankyou for the advice...it worked :)