Terminating an Employee - Accounts Hosted 2019

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  • Problem
  • Updated 11 months ago
I am trying to terminate an employee in the employee organiser but it keeps coming up with an error that a payroll task is open, but I cannot find anything open. Does anyone know how to fix?
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Posted 11 months ago

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Neil, Employee

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I have seen that happen before where it gets 'stuck' and thinks there's payroll task running.

Click OK to close that window and then click File > Exit, wait until Hosted has completely logged out and then launch Hosted again and you shouldn't have the issue.
Thankyou for the advice...it worked :)