Thank You Techies

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Sara - Balancing Numbers
Sara - Balancing Numbers Member Posts: 75 ✭✭
edited November 2017 in Reckon Accounts (Desktop)
Big thank you to Shane on the partner support line. 

I'm pretty technical myself and it takes a lot to get me stumped... so when I call the partner support line it's generally with the VERY sticky questions.  I've been saving them up and today I hit Shane with 3 sticky questions, from both RA Hosted and Desktop.  All solved in under 40 minutes, without him even needing to log in to my system. 

Thanks Shane - you deserve a beer, or a hug !

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited November 2017
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    Thanks so much for taking the time to let us know your feedback for Shane! Great to hear!
    I'll send this through to Shane and his team :) 

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