The last 2 weeks on GOV connect I have an error message "Pay Date cannot be after Pay period End da

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Phillipa
Phillipa Member Posts: 2 ✭
edited July 2020 in Accounts Hosted
The last 2 weeks on GOV connect I have an error message "Pay Date cannot be after Pay period End date" But its not could you help with this. I used STP all last year and never had this message

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  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
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    That is a totally nonsensical message, Phillipa, because I am doing that all the time.  Just as nonsensical would be the message if it was the other way around, because that happens too.  Where are you seeing this message?  Have you clicked on the details tab to check if the lodgement was successful?  If there is no joy there, then it seems that there must be a problem at the ATO end, based on my understanding.
    John L G
  • Phillipa
    Phillipa Member Posts: 2 ✭
    edited July 2020
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    No the lodgement isn't successful due to this error message. When you go on the ato business portal it is uploaded correctly
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited August 2019
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    Unfortunately. it seems that there is a bug at the ATO end and only they can perceivably attend to that.  Sounds like a phone call.
    John L G

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