This page isn’t working hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500

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  • Updated 3 weeks ago
  • Solved
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I have been having problems loading - coming up with msg This page isn’t working hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500. When searching for an answer seems that it is probably a server error/problem. Using Chrome browser & pc desktop with windows 10
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Rickee

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  • a little frustrated

Posted 3 weeks ago

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Rav, Community Manager

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Hi Eric,
Close the page down and retry logging in after 2 minutes, do you encounter the same issue?

Are there any active sessions in your Hosted control panel?
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Rickee

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Just come back from lunch and logged in again - same result. Will try another browser.
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Rickee

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Tried with Edge - same result. same error message
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Rav, Community Manager

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Are there any active sessions in your Hosted control panel?

If so, can you please log them off and then logout of Hosted (use the Logout option in the top right) and then retry after 2 minutes
(Edited)
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Rickee

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No active sessions. Tried again as indicated and same result.
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Rav, Community Manager

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Can you shoot your USER ID to me at community@reckon.com please
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Rickee

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Have just restarted my pc and am now able to log on. Interesting sort of problem.....

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