time out

  • 12
  • Problem
  • Updated 12 months ago
  • Solved
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These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more.

How can this be extended, this is now very frustrating
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Peter

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Posted 1 year ago

  • 12
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Donna Pinnell

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The error message is shown as below (it just happened again!):
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Peter

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and now it has timed me out again, had to reset everything as it advised i was still logged it when i tried to login again.

getting very frustrating
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Roslyn

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I first noticed it occurring a week or two ago.  Yes, it only happens when left sitting idle for a short period.  Sometimes only a matter of 10 minutes or so, other times a little longer. 
I have to go through the whole log in process (which is lengthy) including passwords each time this happens to me.
(Edited)
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Jenni

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Yes I too first noticed it on Tuesday last week (25.09) it times out at different times, sometimes after less than 2 minutes without activity, other times is it can be up to an hour. It's very frustrating having to log in every time!
I get this too but just in the last week or so
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Amy

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This is happening to me today. Then i can't log in again even when I log off remote sessions as apparently i am still logged on.
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Linda Putland, Accredited Partner

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Pleased to report that I have just been out to lunch for a couple of hours, and returned to my desk and my Reckon Hosted datafile is open happily where I left it!  Yeh!  :)

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