Timeout while running a rebuild and backing up
Rahul Prasad
Member Posts: 13 ✭
Hi Guys/Rav, We are trying to run a rebuild and backup our data to move over to the 2020 version of Reckon Hosted but we want to leave this running overnight and cant do this with the 20 minutes idle timer active.
Could this be changed or disabled(Please explain how)?
We have 2 more days to go and have 2 more files to rebuild and Backup before we proceed.
Could this be changed or disabled(Please explain how)?
We have 2 more days to go and have 2 more files to rebuild and Backup before we proceed.
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Comments
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Hi Rahul - whilst your login might timeout - the Reckon programme should continue to run on the Hosted servers doing the backup? Hopefully Rav can confirm this?0
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Linda is correct. When you launch Hosted it will open in a separate tab to that page in your screenshot. Hosted itself shouldn't timeout unless there's an interruption in your PC operation eg. sleep mode etc or internet connection.
That page on the other hand will timeout after 20 minutes or so but it doesn't have an impact on Hosted operation itselfℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Guys, Thank you for this. Is it possible to check if the backup or rebuild was successful from the previous night? Perhaps a log stating job started and ended?0
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Let me do it for you.
Gerry 0418907140Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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