Today app shows only 1 employee on pay run

  • 1
  • Question
  • Updated 2 months ago
Help. new download only 1 employee. When creating new payroll tick both employees, after putting in the dates only the 1st employee is showing. Only can add a new employee starting again with all the details. The only change I made yesterday was adding date of birth & phone numbers for the 2 employees
Photo of Jan

Jan

  • 232 Points 100 badge 2x thumb

Posted 2 months ago

  • 1
Photo of Jan

Jan

  • 232 Points 100 badge 2x thumb
New update this morning 1.12.1 still no different

Photo of Rav

Rav, Community Manager

  • 104,618 Points 100k badge 2x thumb
Hi Jan,
Just to clarify, you've selected two or more employees from the list to create the payrun for but it only displays the one in the screen after?

Does the screen show there are 2 employees within the payrun and are you able to swipe across to the next one?

I'll add a screenshot below which hopefully shows what I mean -

Photo of Jan

Jan

  • 232 Points 100 badge 2x thumb
yes I ticked both employees
just solved it I updated details date of birth, email phone nos etc with new update the other day. Just checked Employee 2 no date of birth I put this date in "pay date last day" so app deleted her. My fault. Thanks
Still no way of deleting drafts phone thinks about it but still there- not a big issue just showing a few drafts