Total pay figure is higher than taxable pay figure - seems to include the super amount

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Linda_7148044
Linda_7148044 Member Posts: 2
edited June 2020 in Accounts Hosted
Does anyone know why since the beginning of 2016 the payslip (2 per page version) shows differing taxable pay figure and total pay figure. The taxable pay seems to include the super paid? Which also seems to increase the tax payment. There are no error codes, an employee has noticed it and asked me why. It seems that they may be paying too much tax.

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    Hi Linda, have you checked the super item for this employee? The taxes tab may have inadvertently had the payg tax ticked?
  • Linda_7148044
    Linda_7148044 Member Posts: 2
    edited May 2016
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    Yes have checked and the tax tab is not checked.

    Very frustrating - as I have looked back and it has happened to all our employees.

    I don't know how to explain the situation to them.