Transaction not in balance
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Tania_10126273
Member Posts: 22 ✭
Using Reckon hosted. Entering cheques / paying bills. After entering all the information transaction wont record. Message is Transaction not in balance. Make sure amounts in details match amounts at top of form. Yes they do. Checked it manually. GST is set up correctly. ATO is set up correctly. Tried deleting and re-entering. Supplier set up correctly. Any ideas?
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Comments
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What happens when you click the recalculate button at the bottom left of screen? could it be that there is a line on one of the other tabs that you havent realised is there?1
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Throws it out even more.
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On hold with help - 45 min wait!!!!
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Bill is 6212.80 when I recalculate it takes it to 9526.92 and still wont record0 -
does it happen with any supplier bill you try to enter - or just this supplier?0
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Hi Tania
A Screen shot would help if you can0 -
Hi All. 45 mins on hold, 1 1/2 hours on with 'help desk' and fixed I hope. Massive problem in background with tax agency setup, etc. Which was done by another 'help desk' person a week ago. Reckon....Get it together on help desk please. Wasted hours today on this.
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Is it possible that there is something entered in the Items tab, you won’t see it unless you click on that tab1
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Good suggestion also. In addition, sometimes I have found a "balancing" item, sitting way down below the main entries - in other words, you need to scroll down the page. Sometimes when something like this has happened to me, I press enter at the end of the last line to move to what would be the next blank line, and sometimes this also brings up the "balancing" item or the amount still required to make the transaction be in balance.
John L G4 -
I am also having this problem. if i enter through to the next line, it brings up a negative entry. When I try to delete the line, it makes it worse. It seems to be creating entries with the tax amount continually accumulating
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Is this transaction auto recalling any information? Is amounts include tax ticked? Is it only a particular supplier?
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