Transaction Rules - Auto accepting match very slow / times out

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  • Updated 3 months ago
Anyone else have difficulty in auto accepting a match of transaction rules? After each "Accept" the system just stops, if I try to accept auto matched it just stays idle for a few minutes and either accepts one by one or just completely stops and I can't do anything?! 

Very frustrating as I have been trying to reconcile the accounts the last few days and it seems it's just not getting better....

Is there anything I can do to make this process faster?! Thanks!
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Natali

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Posted 3 months ago

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Rav, Community Manager

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Hi Natali,
Is this a regular occurrence for you or were you only experiencing this yesterday?

The reason I ask is because we were experiencing some sporadic performance issues affecting some areas of Reckon One over the last couple of days which are now resolved.

Can you advise if this is continuing for you?