Transaction Rules - Auto accepting match very slow / times out
Natali
Member Posts: 2 ✭
Anyone else have difficulty in auto accepting a match of transaction rules? After each "Accept" the system just stops, if I try to accept auto matched it just stays idle for a few minutes and either accepts one by one or just completely stops and I can't do anything?!
Very frustrating as I have been trying to reconcile the accounts the last few days and it seems it's just not getting better....
Is there anything I can do to make this process faster?! Thanks!
Very frustrating as I have been trying to reconcile the accounts the last few days and it seems it's just not getting better....
Is there anything I can do to make this process faster?! Thanks!
0
Comments
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Hi Natali,
Is this a regular occurrence for you or were you only experiencing this yesterday?
The reason I ask is because we were experiencing some sporadic performance issues affecting some areas of Reckon One over the last couple of days which are now resolved.
Can you advise if this is continuing for you?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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This is an old conversation but I am currently having isses with auto matches being accepted. I get an error window pop up as below.
It worked okay the last time I was doing my accounts about 2 weeks ago but now it is causing some grief. Has something changed in Reckon One in the last couple of weeks?
I hope someone can assist
Best Regards
Martin
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Yes I am currently having the same issue currently. I also can't import transactions. I was wondering if the planned maintenance or something is going on still?
Steve
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Yes Steve, I could do a manual file upload to import bank transactions but when the auto match picked the transaction it would not accept it. I could do a manual allocation but that is a lot of extra work for each similar transactions.
It probably did have something to do with the planned maint.
I hope they can sort it out ASAP0 -
Hi Rav,
I have just tried again and now working okay
Much appreciated
Cheers Martin0
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