Transactions missing in reports when custom date range is before and after financial year end date

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Tranactions missing in reports when custom date range is before and after financial year end date - example when Last Finanicial Year To Date range is selected the transactions in the Previous Financial Year are missing whether report is generated manually or from a memorized report.
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Darren Broadby

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  • frustrated

Posted 5 years ago

  • 1
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Kelly Day, Accredited Partner, Accredited Partner

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The difference maybe caused by the basis of the report - sounds like you're running the report on a cash basis not accrual - change that and you may see the result you are looking for.
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Darren Broadby

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Thanks - checked it and is on accrual basis. The report for a full financial year works fine but by selecting custom dates transactions in the previous financial year drop off - also the Retained Earnings (Equity account) appears on the top of the report (shouldn't be there as only 1 account has been selected).

It is only happening with Income and Expense accounts - not Assets or Liabilities .....Something odd that I can't resolve.

Not sure if this problem has happened from the new upgrade or just happened ?
(Edited)
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Josie Ludwig

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I am having the same issue for a company that runs May to April accounts - is there any way to change the financial year dates in Reckon? I can't find it in settings anywhere.
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Michael Ung, Alum

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Hi Josie

To Change the way reckon accounts business range reports the tax year and/or financial year, you need to go into company >> company information, at the bottom of the company information window you can change the financial year or tax year from this window.

Regards

Michael


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