trouble logging in

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Donna_8122702
Donna_8122702 Member Posts: 2 ✭
edited April 2017 in Accounts Hosted
Hi, last time i was logged into Hosted my computer was closed before I could log out. Now when I log in it wont let me with a message telling me that I'm already logged in

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  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
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    Donna

    Standard answer from many who ask this question.   See:

    https://community.reckon.com/reckon/topics/session-expired-and-when-i-try-to-get-back-on-it-says-adm...



    Gary?
  • Jodi Byrnes
    Jodi Byrnes Member Posts: 4 ✭
    edited March 2016
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    Hi Donna, go to the log in screen, there is a black control button. click that then look for the log off remote user and it will clear the setting and let you log back in :).

    have a great day

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2017
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    Some great assistance here from the Community!

    Please let us know how you get on Donna.

    Cheers
    Rav
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