TROUBLE OPENING AN ARCHIVED FILE
Jo_9722061
Member Posts: 30 ✭
Hi
I have followed the instructions for archiving a payroll file and It has archived the terminated employees as requested - however when I try to open the file it comes up with symbols and there is no way to see the archived information.
Could you please advise if I am missing a step and why doesn't it come up as in payroll with the information in case it is needed sometime in the future
Thank you
I have followed the instructions for archiving a payroll file and It has archived the terminated employees as requested - however when I try to open the file it comes up with symbols and there is no way to see the archived information.
Could you please advise if I am missing a step and why doesn't it come up as in payroll with the information in case it is needed sometime in the future
Thank you
0
Comments
-
Hi Rav
I have moved it to the public documents file and when i click on it to open the file it takes me to the box to choose a program. When I choose notepad or any of the others the file just opens with symbols - We are on a shared server here - should i be putting the file on the shared server?
thanks Jo0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community