Trying to find installation key for Reckon accounts plus 2019

Paul Warburton_10218111
Paul Warburton_10218111 Member Posts: 3
We purchased a license for Reckon Accounts Personal Plus 2019 Annual Licence in February 2019 however we did not install 2019 and have been using 2018 up until now.
I have tried to install 2019 version but it asks for my installation key which I do not have. We did not receive an email as far as I can find or any other documentation.

Please help, how do I find the installation key ?

Comments

  • Graham Meredith_8157454
    Graham Meredith_8157454 Member Posts: 50
    edited September 2019
    Hi Paul

    If you ring Reckon support on 1 800 756 663 and give them your Reckon ID they will be able to give you the IKC which is the Installation Key Code.

    Cheers

    Graham Meredith
  • Paul Warburton_10218111
    Paul Warburton_10218111 Member Posts: 3
    edited September 2019
    Thank you - I will do that :)

  • Paul Warburton_10218111
    Paul Warburton_10218111 Member Posts: 3
    edited September 2019
    Hi Graham, is this an Australian number ? I tried to call and I am being told it cannot be connected ?

  • Graham Meredith_8157454
    Graham Meredith_8157454 Member Posts: 50
    edited September 2019
    Hi Paul

    Apologies must be an old number, try 1 800 732 566
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
    Hi Paul

    if you log into reckon as a member with your member number and password, go to downloads, you will see a box on the LH side IKC:  installation keycodes - choose your product and it will generate the code.

    You can only generate the codes for the product/s registered to you