trying to log in and as soon as i do it disconnects me , i am getting very cranky to say the least!!! what is wrong with this program!!!!!

  • 1
  • Question
  • Updated 9 months ago
  • Answered
trying to log in and as soon as i do it disconnects me , i am getting very cranky to say the least!!! what is wrong with this program!!!!!!!!!!
Photo of Amanda Ludlow

Amanda Ludlow

  • 220 Points 100 badge 2x thumb
  • frustrated

Posted 9 months ago

  • 1
Photo of Amanda Ludlow

Amanda Ludlow

  • 220 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled I cant even get on now black screen then takes too long , talk about frustrated!!....

black screen, cant log on still
Photo of Rav

Rav, Community Manager

  • 59,648 Points 50k badge 2x thumb
Hi Amanda,
Really sorry to hear you're having trouble logging in this morning. I've just tested it out to see if I can replicate your issue but I was able to get in without any issues.

In the first instance, can I get you to head into the Hosted control panel and end any active sessions that are located in there. Once that's done, logout (make sure to use the logout option in the top right corner) and close your browser.

Try again after 2-3 minutes. 

Let me know how you get on