trying to recover lost data

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Reyhan_9844466
Reyhan_9844466 Member Posts: 7 ✭
edited September 2019 in Reckon Accounts (Desktop)
Hi, I,ve just lost all my data for 2018 and need help to recover them. Quick book 2011

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  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited August 2019
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    On the laptop ,  Sunday, then on Monday when  we tried to open quick book the menu appeared , new company, existing company, we selected existing  company  which took us to the browser to locate the backup.
    The backup was only until 29/11/2017. I'm concerned about the  data after that date.
  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited November 2018
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    I'm not sure exactly where the default directory is.
  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited November 2018
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    Ok I found the company files , they are dated 2010
  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited November 2018
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    thank you Kevin for your help, I was able to restore  data until 27/09/17.
    The rest  to date is missing. Do you have any suggestions on how that can be retrieved?
  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited November 2018
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    I found all the files Thank you so much :)
  • Reyhan_9844466
    Reyhan_9844466 Member Posts: 7 ✭
    edited November 2018
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    Thank you so much, lesson learnt.
  • Astro
    Astro Member Posts: 19 ✭
    edited November 2018
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    Kevin Russell could you please tell me what the equivalent default directory (C:\users\public\public documents\intuit\Quickbooks\Company Files) would be for Home & Business?
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 474 Accredited Partner Accredited Partner
    edited September 2019
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    Astro, I'm not sure that KB article is quite up to date.  I usually find the default location these days for a Home & Business data file to be C:\users\*yourusername\documents\Quicken.  If not there it would be in the public\public documents folder.

    Regards, Robyn Kelly

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