Unable to backup files with newly installed Reckon Personal Accounts 2019 Error code 7213

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I installed Reckon Personal Accounts 2019 on a new computer and it is working well, but it will not do backups. I get Error code 7213.
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Michael

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Posted 4 weeks ago

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Data Rec, Employee

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Hi Michael,

Consider:

* Try backing up to the local hard disk drive instead of a network folder or external USB device

* Ensure that the data file name is not too long (keep it to 8 characters)

* Making a copy of the data file set as an alternative to using the built-in backup feature


Data file set is comprised of multiple files with the same name with different file extensions

Example: if your data file is called QDATA, then there would be multiple files in that set

QDATA.QDF
QDATA.QEL
QDATA.QIN
QDATA.QPH
etc



Regards,

Data Recovery Team

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Michael

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Many thanks for help.


Renamed file and it fixed the backup problem.

Seems odd the file name length became a problem with a new computer. My original file name was only 6 characters but Quicken has always made it very long in the backup with no problems until I started using new machine.

Could not rename the file with the Rename function in File operations so used MS Outlook rename function.

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Data Rec, Employee

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Glad we could be of assistance.

Regards,

Data Recovery Team
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Michael Sandner

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Note from data Recovery Team:
Basic function of software does not work.
Use workaround to make product work as intended !
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Data Rec, Employee

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The backup function does work.
If you are encountering a problem, use whichever method works.
Use workaround until a solution is found!