unable to change column width or resize widows

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  • Question
  • Updated 3 months ago
  • Acknowledged
 since last update in hosted I am unable to change columns width or resize windows??  Transaction are blurred. Using Chrome
Photo of Jacqui Allen - Professional Partner since 1994

Posted 3 months ago

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Rav, Community Manager

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Hi Jacqui,

Does the same issue occur on a different browser?

If its still an issue on a different browser then my next question is are you using a device that has touchscreen capabilities?

If so, can you please try the following and see if there is any change?
Turn off Touch feature (Device Manager > Human Interface Devices > the Touch Device should show up here or under the Display section
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Keila

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Hi Rav,
When is this issue going to be fixed? It all worked perfectly well before the update. My reports are useless if I can't read the information in each column. I really don't see why I should have to change browsers or disable features on my PC to make Reckon Hosted work when Reckon seem to be causing the problems. As far as I can see your updates seem to cause more problems than they fix!