Unable to connect to the WebConnect server

  • 2
  • Problem
  • Updated 6 months ago
  • Not a Problem
Why do I receive "Unable to connect to the WebConnect server" error when trying to connect to Reckon Accounts?
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John Friebel

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Posted 1 year ago

  • 2
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Kevin Russell, Accredited Partner

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I had this error before. It fixed itself
(Edited)
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Rav, Community Manager

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Hi there John,

Are you still experiencing this issue?

Can you let me know where in the process you're encountering this problem? After clicking the green Launch button?
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Angela Anning

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I am experiencing this issue today. Is there a problem?

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Kay Smart, Accredited Consultant, Accredited Partner

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I have the same problem was using a couple of hours ago with no problem
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Rav, Community Manager

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Hi guys,We're looking into this at the moment. Apologies for the inconvenience it's causing. I'll keep you posted
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Rav, Community Manager

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Hi guys,

This should now be fixed up. Please try accessing Reckon Accounts Hosted as normal. 

Apologies for the hassle! :( 
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Colin Prouse

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This issue appears to be an ongoing one with numerous users including myself having to waste time and effort seeking a solution each time it occurs!