Unable to create more than one STP file per day, anyone else having this problem ? The STP file won't populate with an electronic date,

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  • Updated 3 months ago
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Leonie

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Posted 3 months ago

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Linda Benfield, Accredited Partner

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Hi Leonie, 

That is correct. Simply give the file a name. Like "28.04.2020"
or "Leonie Fix 27.02.2020"

Anything will work.

Linda
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Leonie

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Hi Linda, tried that but it will not work. It simply will not save to Q drive. It appears to be a digital date, eg year month day hour minute second format that is created by Reckon and I cannot over ride. This is really frustrating with trying to get Jopbkeeper FN01 starts dates in place. :(
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Linda Benfield, Accredited Partner

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Hi Leonie, 

Wow, I save them all the time several times a day as I look after multiple RAH clients and have to name them with Client name and date so I know whose is what when I open my "downloads" folder.

Get on to tech support now.

What you are describing is not my experience.

Linda
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Bruce McRae

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I submitted 4 the other day by changing the file names.
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Leonie

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Thanks Bruce, now understand you need to clear the whole filename, not just left of *
so have now been able to create a new STP.