UNABLE TO EXPORT DATA REPORT TODAY...

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  • Updated 5 months ago
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We export memorised reports to excel regularly,  but are not able to export today.   The error message says  'Failed to copy file from Q:/xxxxx . xls'  when we select the file to download - any ideas anyone?   We are using Reckon Accounts Hosted.  Thank you.  
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Penny Pope

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Posted 5 months ago

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Rav, Community Manager

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Hi Penny,
In the first instance, can you please exit the file (File > Exit) and then logout and try again after a few minutes. Does the problem persist for you after this?