UNABLE TO EXPORT DATA REPORT TODAY...

Penny Pope
Penny Pope Member Posts: 8
edited June 2018 in Accounts Hosted
We export memorised reports to excel regularly,  but are not able to export today.   The error message says  'Failed to copy file from Q:/xxxxx . xls'  when we select the file to download - any ideas anyone?   We are using Reckon Accounts Hosted.  Thank you.  

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited May 2018
    Hi Penny,
    In the first instance, can you please exit the file (File > Exit) and then logout and try again after a few minutes. Does the problem persist for you after this?


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