Unable to lodge 2017 EMDUPE file on ATO business portal

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  • Updated 11 months ago
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Hi there

Can someone please shed some assistance. My client is unable to lodge EMDUPE file on ATO business portal. She has upgraded to latest version R2.

Error msg from portal "Pls contact your software developer. The file size is not a correct multiple of the record length"

Anyone got this error msg before? How to fix it?

Thanks in advance.
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TRACY

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Posted 11 months ago

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Rav, Community Manager

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Hi Tracy,

I've found a KB article relating to that error message, check it out here -

Error - The file size is not a correct multiple of the record length
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TRACY

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Thanks Rav. It works.

Can you please confirm the EMDUPE file....that does include annual payg summary & all employee summaries when it's transfer to the ATO?
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John G, Information Support Analyst

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Hello Tracy,

Yes, the EmpDup file is the Payment Summary Annual Report, reporting your INB and ETP payment summaries you issued to your employees for the last financial year.  

regards,
John.
(Edited)