unable to log in is there a problem today
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CB_Admin
Member Posts: 14 ✭
It takes me straight to the help page
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Hi Cherie,
I just logged into Hosted 2019 on Google Chrome & Firefox and it went through as normal.
Can you close down your browser and try again.
Which Hosted service are you trying to launch? 2019 or 2018?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi no its still not working I am hosted 2019 - It takes me straight to the help page0
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Also I have tried both browers0
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Could you post a screenshot of the page its taking you to? Its sounds a bit odd.
(Use the camera icon in the reply box to add a screenshot).
Are you logging into Hosted from https://hosted.reckon.com?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks Cherie,
It looks like you're already logged into Hosted successfully but the Help window is maximised.
Click on the X symbol in the corner and it will exit from the Help menu.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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That's was easy fixed expect now I am getting this error that I have restarted the PC twice0
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