Unable to log in

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
Hi, I am unable to log in. Keeps telling me to check my username or password (despite being pre-populated). I'm unable to reset password or log in via Google - just tells me I'm signed in. 
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michael philp

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Posted 1 month ago

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Rav, Community Manager

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Hi Michael,
Do you receive the same error if you manually enter the login credentials rather than logging in with the pre-populated details saved in the browser?

Are you having the same trouble if you try logging in via a different browser as a test?
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michael philp

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Hi Rav,
I did try both of those things, but it has resolved itself now.