Unable to login to Reckon Customer Portal
Options
Emmy
Member Posts: 3 ✭
I can not login to Reckon Customer Portal with my user name.
The error message has come out saying" This user name is not registered with Reckon."
Our company is Reckon Accounts Hosted user and I am registered as Administrator.
I have to setup for STP today. Please help me.
The error message has come out saying" This user name is not registered with Reckon."
Our company is Reckon Accounts Hosted user and I am registered as Administrator.
I have to setup for STP today. Please help me.
0
Comments
-
Hi Emmy,
As you're a Reckon Accounts Hosted user, please ensure you're logging into the Reckon Portal with your Hosted user name. Do not use a User ID to login unless that is also your user name.
There's more info on this here -
Signing up/Logging in to the Reckon Portalℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
I have tried to login with my Hosted user name not User ID.0
-
Hi Rav,
Can not solve this problem. Should I create a new Portal account ?0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community