Unable to login to STP App.

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  • Updated 1 month ago
Can anyone help, my STP app isnt working. it asks me to login and then it will only display the loading symbol but never opens. i have uninstalled and reinstalled the app but still the same. It has been like this for 4+ weeks. i have written a review on the app and also emailed but no-one has replied. is ther a glitch in the android app???
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Jodie

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Posted 1 month ago

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Rav, Community Manager

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Hi Jodie,
Can you please try the following -

-  Close the app in full ie. swipe it away from your running apps. 
-  Go into your phone settings: Settings > Apps > Reckon STP > Storage > Clear Data
(Your path may vary depending on your phone & Android version).
-  Reopen the app and login.

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Jodie

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OMG, Thankyou sooo much...