Unable to login to Accounts Hosted Premium again.

  • 6
  • Problem
  • Updated 5 years ago
  • Acknowledged
Archived and Closed

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Unable to login to Accounts Hosted Premium again. It says server is busy.
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Paul Longworth

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Posted 5 years ago

  • 6
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Elle Johnson

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I'm having the same issue. was fine up until around an hour ago, then froze and now won't let me log back in.
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Erdem Salih

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We are having the same issue for the last 90 minutes. Our system just froze, and we cant log in at all. What next? Go home and come back next week?
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Jean Andersen

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Me too, so frustrating not being able to do work
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Mirko, Alum

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Hey Guys, thanks for reaching out to us. Our techs are currently investigating what has occurred. I'll be in touch with a follow up soon. Thanks, ^Mirko.
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Heather

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I've been trying to log back in for over an hour now .... very frustrating and costly waste of time
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Paul Longworth

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Back on.
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Mirko, Alum

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Hey all, thanks for your patience. Hosted issue has been resolved. Hope you have a pleasant afternoon. Thanks, Mirko.
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Jean Andersen

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I cant get on. I get a different screen that asks if I want to open an existing company and then get told I cant. Please help me
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Roy Newcombe

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broken again
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Elite Pest Control

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I cant login either . . . just won't do it and it's so frustrating
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lori

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we can't log in either. Can't even get into the citrix page... so frustrating when you get to work early to get a head start
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Ben

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We can't log in to standard. getting this error: Server Error in '/login' Application
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Adam Lawley

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Same story, mine is displaying tis:

Server was unable to process request. ---> A connection was successfully established with the server, but then an error occurred during the login process. (provider: TCP Provider, error: 0 - The specified network name is no longer available.)

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Julie Sponneck

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same cant get in 2 pc's

 saying Server error/Login :(

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Chris Wild

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Tried to login 7am no go and still no go  Frustrating
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Julie Sponneck

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A

nd what's worse you cant get any Tech support until 8.30 !!!

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Ben

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Then the trained monkeys have to smash some keys together and hope for the best :P
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Julie Sponneck

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How does 3 computers in the office have different troubles 1 can sign on - 2 cant  :( :(


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Julie Sponneck

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Yay just tried again and got in :)

 

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Aleisha Mellon

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This reply was created from a merged topic originally titled
Cannot login - error message "Oops! an error occurred during login. Please contact customer service for support".


Cannot login - error message "Oops! an error occurred during login. Please contact customer service for support"
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Mirko, Alum

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Hi all, thanks for reaching out to us & I am sorry to hear you are having troubles logging into Hosted. I have been advised that IT has resolved this occurrence where the note was coming up stating can't log in call tech support. If you are still having difficulties, try to log into manage my accounts and check for any hanging sessions, if this does not do the trick, please give our tech support team a call. ^Mirko

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