Unacceptable Scheduled Maintenance - first day of the month

  • 2
  • Problem
  • Updated 5 years ago
Merged

This conversation has been merged. Please reference the main conversation: Hosted Service Disruptions: 27/09 & 01/10

Is anyone else concerned that Reckon have scheduled maintenance on the first business day of the month and the system is still not available!!!
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Sheryl Anson

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  • frustrated

Posted 5 years ago

  • 2
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Kevin V. Russell, Accredited Partner

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I know. I have payroll. It's extremely disappointing
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Tiffany Burness

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I to am disappointed, and when i phoned them they don't even seem concerned that they are holding up hundreds of businesses. 
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Kelly Day, Accredited Partner, Accredited Partner

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Clear your browsing history and you should be fine

Regular clearing of browsing history will assist with speed issues  - we went from system running like treacle on a cold day to lightening speed - hope you experience the same results

Cheers,

Kelly Day
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Karen

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i can get in with chrome but not safari if that helps......
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Tonys Tyres

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i cant get in with chrome
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Sheryl Anson

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Are you using Reckon Accounts Hosted - cloud version?
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Kaz

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Clearing history isn't helping unfortunately.
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Karen

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i was in with Chrome , doing my statements and it froze. now I can't get back in. Clearing browser history makes no difference nor does restarting the computer. I have had enough!

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