Under 5 employees end of financial adjustment. How can I change my 2018-2019 data?

  • 1
  • Question
  • Updated 4 days ago
I have the one touch phone app for under 5 employees. My question is that I have done a mistake for the end of financial year and I can not see on the app how to change it. I need to edit the figures for the ATO. It also does not show a summary for each employee. Your help would be appreciated as I am new at this.
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
  • anxious

Posted 1 month ago

  • 1
Photo of Rav

Rav, Community Manager

  • 83,826 Points 50k badge 2x thumb
Hi Joanne,
If you need to amend your figures for the last financial year, you can create an adjustment in the app dated 30 June 2019 which can be used to correct any incorrect figures.
When you are in the pay run screen on the app, click the blue + symbol and select 'New Adjustment'.
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
Thanks will try that now. Where does it show me in the app what the total is for an employee. The only way I realised I had done something wrong is when I logged into my Gov and my figures didn't match my myob. How do I make sure I have not done an error on another employee tax.
Photo of Rav

Rav, Community Manager

  • 83,486 Points 50k badge 2x thumb
You'll find the YTD totals for each employee in their profile. Go into the 'Employee' section in the app, select a particular employee and you'll see the 
'Pay Summary' option which will display their YTD balances.
(see my screenshot below for an example)

Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
I do not have this page.
Photo of Rav

Rav, Community Manager

  • 83,486 Points 50k badge 2x thumb
If you don't have the Pay Summary section, its more than likely that you haven't updated to the latest version of the app as yet.

Please check if you have any updates available in Google Play for download.

Please note, the pay summary shows the YTD for the current financial year.
(Edited)
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
Is there a summary page at all? For the end of financial year for each person?
Photo of Rav

Rav, Community Manager

  • 83,486 Points 50k badge 2x thumb
Yes I did read your posts Joanne. Like I said, I don't know how this has gone so wrong for you.
There isn't phone support for the app so please do me a favour and sum it up EXACTLY what you need to correct in a few bullet points please.
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
1. My Gov says not tax Ready for 2018-2109  even though everything has been submitted.
2. My Gov is showing 2019-2020 figures as $19825.30
3. Summary page on reckon for 2019-2020 is showing $900.00
4. I have only made one pay fun on the 4th of July for $300.00 and not $900.00 or $19825.30 as showing on my gov account.
Photo of Rav

Rav, Community Manager

  • 83,486 Points 50k badge 2x thumb
What's your ABN you've registered to the app Joanne?
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
I have two ABN 
1. Back to Basics Health Solutions -
2. ABN 45165367834 yes registered with ATO
3. 1 employee Joanne Fairbrother  
4. It shows on my pay run one payment for $300.00 on the 4th of July and in my GOV it shows $900.00. Also in MYGOV 2018-2019 totals are not correct either. I have tried to adjust it. On the app it only shows one payrun on the 20/06/19 for $300.00 as I obviously submitted a total when I started the app originally. 


Second company
1. Robynn Morros  College of Natural Medicine Trust
2. ABN 92547969213 - yes registered with ATO
3. Problem it is showing June Toovey in Pay Summary this year $10,920.00 and  In pay runs she has only had entries on 25/07/19 $195.00  18/07/19 $195.00 11/07/19 $195.00
4. Problem payment summary does not equal entries I have entered.

5. Joanne Morro employee - problem payment summary shows $4200.00 for this financial year and no entries have been entered for this person this year.
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
Rav are you able to access my info at all and take a look at what is happening?
Photo of Joseph Li

Joseph Li

  • 1,142 Points 1k badge 2x thumb
If $19825.30 is the correct gross pay for 2018-19, you can submit a $1 final pay run to make it ‘tax ready ‘.
It is odd that the 2019-20 gross pay is also $19825.30. Please check Business Portal which shows all pay runs processed by the ATO.
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
How do I cancel using Reckon I have decided there are easier companies than this program and more flexible to use. Please advise what I have to do to delete your company. Do I contact ATO or direct through reckon?
 
Photo of Joanne Fairbrother

Joanne Fairbrother

  • 320 Points 250 badge 2x thumb
Is it possible to receive an answer on how to cancel this program and delete my records as the data on my gov and app are not the same and I am tired of trying to sort it out. I have just spent an hour with my accountant trying to fix the problems and so far it just creates more issues.