I am using ReckonAccounts 2013. For some reason a problem has started occurring whereby when I use the "Receive Payments" function for a receipt from a customer, once I apply the payment it is saying that a random higher amount was actually due, but it then applies a lower random payment amount also creating a credit for that customer. I noticed this because the account for the customer does not return back to zero like it should. For example, I raise an invoice for $100, then when I apply that payment to the invoice if I then go back into it the Amt. Due is say $105 and the Payment amount is say $102. Why is this happening? Even if I delete the transactions and re-enter them it does not fix the problem.