Unexpected Error Message

Helen_9442411
Helen_9442411 Member Posts: 1 ✭
edited March 2018 in Reckon Accounts (Desktop)
Hi there, I am receiving the message; 'QuickBooks has encountered a problem and needs to close' - any ideas on how to get back into my quickbooks file?? Thanks in anticipation, Helen

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,380 Community Manager Community Manager
    edited December 2017
    Hi Helen,
    What action or function are you performing when you encounter this error message?

    Which version of Reckon Accounts are you using and what operating system are you running?
    Have there been any changes to your operating environment since the last time you were able to use the program successfully eg. Windows updates, antivirus updates etc.
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