Unhandled Error in Silverlight Application Code: 2105 Category: InitializeError Message: 2105 An error has occurred." accessing Reckon One

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  • Updated 5 years ago
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This error may pop up in a number of circumstances.

If you have been accessing Reckon One before then try refreshing the webpage (Ctrl+F5);
If the problem persists, clear the browser history and restart the browser.


If you are trying to use Reckon One for the first time, then you may be using an older version of Silverlight (there are many other applications and services that use Silverlight) or your installation may be corrupt.  Uninstall it and install the latest version:

  1. Close Reckon One and your Browser
  2. In Control Panel > Programs and Features, delete the existing Microsoft Silverlight,
  3. Launch your browser and access Reckon One 
  4. You will now be asked to install Silverlight
  5. Accept it and follow the prompts to install the latest version.
  6. Close Reckon One and your Browser
  7. Launch your browser and access Reckon One

If you are using an older PC with an older operating system, you may need a version different to the latest one.  Check the Microsoft guide for the right Silverlight version for your browser and operating system at:  http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx, and install it.


regards,
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Posted 5 years ago

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