Unmatched Transactions

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[Deleted User]
[Deleted User] Posts: 0 ✭
edited October 2017 in Accounts Hosted
Hi everyone - A client has imported all his transactions from 18 months ago to date on the bankonline.  Because we had been doing it manually I do not need all these transactions. Can you just Delete unmatched Transactions? or do they just have to sit there for ever and a day :)

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  • Kim Chapman - COS Business Solutions
    Kim Chapman - COS Business Solutions Accredited Partner Posts: 204 Accredited Partner Accredited Partner
    edited October 2017
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    Hi Kitra

    Before you start this, please do a back up and download it in case something goes wrong.  Your backup can then be restored to fix a problem that may have occurred.

    Even though you are doing the data entry manually, the transactions should still match to the bank feeds automatically.  Go to the online banking centre click on view.  If it has been done correctly (assuming you have reconciled the account correctly) all your transactions should be Matched.  Click done.  If you are having to add or delete transactions, then something is wrong and will need to be investigated.

    Hope this helps.

    Kind Regards

    Kim Chapman

    Reckon Accredited Consultant

    www.chapmanofficeservices.com






  • [Deleted User]
    [Deleted User] Posts: 0 ✭
    edited April 2016
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    Hi Kim

    The account has been reconciled correctly but there are still so many unmatched transactions.  Is this because he maybe did a lot in bulk?  How do I match a payment if it is against several invoices?
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Kitra,

    After you have added all required transactions and you are happy that all transactions are correctly reconciled, click on Done in the downloaded Transactions area to remove the added transactions and close the file.   Then in the Online Banking Centre, from Bank section, highlight the file and click on Delete.

    Hope this helps.


    regards,
    John.


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