Unrecoverable error code 14528 02434 help please

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I am getting error code 14528 02434 and then it shuts down when trying to print an estimate or invoice, also when I try to go into printer setup. I am using Accounts Premier 2018. I cannot find the tech support phone number when I log in to the members area. I have verified and rebuilt the data etc and have no problems.

QBWINDLL.c (255) :  MESSAGE: Fri Jun 08 13:52:43 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (255) :  MESSAGE: Fri Jun 08 13:52:43 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (115) :  CHECKPOINT: Fri Jun 08 13:52:43 CQBWinApp::InitInstance -- Initializing QBWinInstance Handle..QBWINDLL.c (145) :  CHECKPOINT: Fri Jun 08 13:52:43 CQBWinApp::InitInstance completed..QBW.c (221) :  CHECKPOINT: Fri Jun 08 13:52:43 CQuickBooksApp::InitInstance Initializing Quickbooks (AfxOLE)..QBW.c (225) :  CHECKPOINT: Fri Jun 08 13:52:43 Operations Started..QBW.c (443) :  CHECKPOINT: Fri Jun 08 13:52:43 Calling MauiMain for further initialization..fsd.cpp (93) :  MESSAGE: Fri Jun 08 13:52:44 LVL_ERROR--FSDInitMod ServiceManager.SetCurrentChannel HRESULT = -2147467259..DBManager.cpp (3863) :  CHECKPOINT: Fri Jun 08 13:52:44 Database Server cache size = 64M..DBManager.cpp (3865) :  CHECKPOINT: Fri Jun 08 13:52:44 Database Server initial cache size = 32M..DBManager.cpp (3659) :  CHECKPOINT: Fri Jun 08 13.:52:44 Database Server starting. Startup String = C:\PROGRA~2\Intuit\RECKON~1\QBDBMgr.exe -n QB_ReadOnly_engine_27 -qs -gd ALL -gk all -gp 4096 -gu all -ch 16M -ti 0 -c 4M -x none -ct- -qi -qw  -tl 120 -oe "C:\Users\Noel\AppData\Local\Intuit\QuickBooks\Log\27.0\DBStartup.log" -r ..QBW.c (450) :  CHECKPOINT: Fri Jun 08 13:52:48 MauiMain finished successfully..QBW.c (632) :  CHECKPOINT: Fri Jun 08 13:52:48 Initializing Add-Ins..QBW.c (471) :  CHECKPOINT: Fri Jun 08 13:52:48 Initializing COM-dependent components..QBW.c (498) :  CHECKPOINT: Fri Jun 08 13:52:48 CQuickBooksApp::InitInstance exiting..QBW.c (568) :  CHECKPOINT: Fri Jun 08 13:52:48 QuickBooksApp::Run..load.c (2268) :  CHECKPOINT: Fri Jun 08 13:52:48 InitSystem..load.c (10550) :  CHECKPOINT: Fri Jun 08 13:52:48 In hosting local files only mode, opening local file - no hosting change needed...load.c (2426) :  CHECKPOINT: Fri Jun 08 13:52:48 InitSystem Check file location and move..load.c (2497) :  CHECKPOINT: Fri Jun 08 13:52:48 InitSystem Open DB Sessi.on[4]..load.c (8950) :  CHECKPOINT: Fri Jun 08 13:52:48 Max users was set from SKU publisher and the value is = 5..DBManager.cpp (3375) :  CHECKPOINT: Fri Jun 08 13:52:48 Current Database Server version = 9.0.2.3267..FileMgr.cpp (274) :  CHECKPOINT: Fri Jun 08 13:52:48 Company file C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\TimberSteel Furniture 17.QBW is open using database server:QB_LAPTOP-UJVRNH0J_27...load.c (2504) :  CHECKPOINT: Fri Jun 08 13:52:48 InitSystem Open DB Session[4] Succeeded..QBPRINT.c (2522) :  CHECKPOINT: Fri Jun 08 13:52:48 Detecting if Terminal Service is running...PermissionManager.cpp (4294) :  CHECKPOINT: Fri Jun 08 13:52:49 A new permission context is added for QuickBooks..load.c (4062) :  CHECKPOINT: Fri Jun 08 13:52:50 InitSystem: Open System..load.c (4070) :  CHECKPOINT: Fri Jun 08 13:52:50 InitSystem: Open System succeeded..load.c (4415) :  CHECKPOINT: Fri Jun 08 13:52:50 InitSystem: successful completion..SBRPaymentSummary.c (138) :  CHECKPOINT: Fri Jun 08 13:52:5.0 GetAppSetting (GOVCON_PS) = (ON)..SBRPaymentSummary.c (138) :  CHECKPOINT: Fri Jun 08 13:52:50 GetAppSetting (GOVCON_PS) = (ON)..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 13:52:50 Creating form: formID=2551, itID=0..oaerror.c (110) :  CHECKPOINT: Fri Jun 08 13:52:50 OAstdMethodRet (80040600)..oaerror.c (110) :  CHECKPOINT: Fri Jun 08 13:52:50 OAstdMethodRet (80040600)..SBRPaymentSummary.c (138) :  CHECKPOINT: Fri Jun 08 13:52:51 GetAppSetting (GOVCON_PS) = (ON)..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 13:52:54 Creating form: formID=5200, itID=1..formmgr.c (604) :  CHECKPOINT: Fri Jun 08 13:52:54 Creating a MODAL form: formID=5200, itID=0..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 13:53:07 Creating form: formID=11932, itID=2..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:11:02 Creating form: formID=2555, itID=3..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:11:04 Creating form: formID=29723, itID=4..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:11:17 Creating form: formID=29800, itID=5..formmgr.c (604) .:  CHECKPOINT: Fri Jun 08 14:11:17 Creating a MODAL form: formID=29800, itID=1..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:12:01 Creating form: formID=29779, itID=6..formmgr.c (604) :  CHECKPOINT: Fri Jun 08 14:12:01 Creating a MODAL form: formID=29779, itID=2..SBRPaymentSummary.c (138) :  CHECKPOINT: Fri Jun 08 14:12:01 GetAppSetting (GOVCON_PS) = (ON)..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:12:05 Creating form: formID=29723, itID=7..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:12:13 Creating form: formID=29800, itID=8..formmgr.c (604) :  CHECKPOINT: Fri Jun 08 14:12:14 Creating a MODAL form: formID=29800, itID=3..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:14:19 Creating form: formID=29779, itID=9..formmgr.c (604) :  CHECKPOINT: Fri Jun 08 14:14:19 Creating a MODAL form: formID=29779, itID=4..SBRPaymentSummary.c (138) :  CHECKPOINT: Fri Jun 08 14:14:19 GetAppSetting (GOVCON_PS) = (ON)..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:16:48 Creating form: formID=2553, itID=10..MemoryManagerWin32.cp.p (578) :  CHECKPOINT: Fri Jun 08 14:17:00 Shrinking by realloc ptr(0x04a6e1f0), oldSize(1024), newSize(18)..MemoryManagerWin32.cpp (578) :  CHECKPOINT: Fri Jun 08 14:17:00 Shrinking by realloc ptr(0x04a6c9c0), oldSize(1024), newSize(18)..formwin.c (2520) :  CHECKPOINT: Fri Jun 08 14:51:25 Creating form: formID=600, itID=11..client.cpp (727) :  CHECKPOINT: Fri Jun 08 14:51:34 GetAnyPrinter(which=2) Determine printer.....client.cpp (730) :  CHECKPOINT: Fri Jun 08 14:51:34 GetAnyPrinter()LoadOrAdaptPrinter()..client.cpp (820) :  CHECKPOINT: Fri Jun 08 14:51:34 LoadOrAdaptPrinter() FetchPrinterFromCFG().....client.cpp (846) :  CHECKPOINT: Fri Jun 08 14:51:34 LoadOrAdaptPrinter() Ret(1)..client.cpp (732) :  CHECKPOINT: Fri Jun 08 14:51:34 GetAnyPrinter() after LoadOrAdaptPrinter() ret(1)..client.cpp (737) :  CHECKPOINT: Fri Jun 08 14:51:34 GetAnyPrinter(), thePrinter->Validate()..client.cpp (766) :  CHECKPOINT: Fri Jun 08 14:51:34 GetAnyPrinter(), an error has occured. delete invalid printer...

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Trish Wood

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Posted 2 weeks ago

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John Graetz

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Hi Trish.  I have limited knowledge in this area, but perhaps the clue is in the last line, with your printer.  Perhaps you might have to delete your printer and re-install it.
You can get the Support phone number by logging into members.reckon.com and click on the Support Tab.
John L G
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Trish Wood

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Thanks for your reply John, I have tried several things with the printers after I read that last line with no joy.  I have the support number now thank you, a job for next week. Have a great weekend.