unrecoverable error

Kylie W
Kylie W Member Posts: 4
edited July 2019 in Accounts Hosted
Reckon  Accounts has experienced a problem and must be shut down. We apologize for the inconvenience. Code:13657 12139.

I have logged back in 8 times. Everytime I try and do something this error pops up straight away. EXREMELY frustrating!!!!!!!

Comments

  • Big Hat
    Big Hat Accredited Partner Posts: 93 Accredited Partner Accredited Partner
    edited July 2019
    Hi

    Feel free to call me on 0418 771 971 for assistance

    John Peppas

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2017
    Hi Kylie,

    Just adding to John's offer above, there is some further info that might help here -

    Unrecoverable error when logging on to Reckon Accounts Hosted


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kylie W
    Kylie W Member Posts: 4
    edited September 2017
    Hello John,

    How do you edit Balance Sheet report?
    I am trying to add Other Current Assests into our Balance Sheet!!!!
  • Bec_10112950
    Bec_10112950 Member Posts: 1
    edited July 2019
    Can I call u as Reckon has 45mins wait time then they’re finishing for the day? So frustrating this occur since yesterday.