Unrecoverable Error
Sovy
Member Posts: 2 ✭
Hi,
I got problem in generating tax invoice. When I save the invoice, this window pop out and force me to log out. I tried several times and still the same. How to solve this?
I got problem in generating tax invoice. When I save the invoice, this window pop out and force me to log out. I tried several times and still the same. How to solve this?
0
Comments
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Hi Sovy,
An unrecoverable error usually refers to a corruption in one of the elements of the task you're performing, in this case generating a tax invoice.
Please try to resort your item list, customer list, term list and chart of accounts then try again.
If the problem persists please complete a rebuild and verification, info on how to complete this in Accounts Hosted is here - https://community.reckon.com/reckon/topics/how-to-verify-data-and-rebuild-data-for-a-company-data-fi...
Please let me know how you get on
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav,
Thank you so much for your guidance. I would be able to save the invoice after I resort item list and chart of accounts.
Cheers and have a nice day!
Sovy1
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