Unrecoverable error when attempting to Re-Sort List

MM_7769277 · May 2016

I've been trying to re-sort my customer list and I keep getting this error message. What should I do now?

MM_7769277 · May 2016

Hi Andrew. I've rebooted but haven't tried a data verify/rebuild (only did one two weeks ago). What's AV?

MM_7769277 · May 2016

Did a verify / rebuild. Got this.

Now trying to view the log and this is as far as I've got:

MM_7769277 · May 2016

I can't locate it. That's my problem. I've gone through the steps at https://community.intuit.com/articles/1200187-find-qbwin-log-files and I get stuck at the Product Information screen.

MM_7769277 · May 2016

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