update details in stp mobile apps

  • 1
  • Question
  • Updated 8 months ago
I can't update the company contact name, I updated it and saved but it still show TBC TBC
Photo of Yuen Lau

Yuen Lau

  • 70 Points

Posted 12 months ago

  • 1
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Rav, Community Manager

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Hi Yuen,
Can you please try this;
Add in your name in the contact name fields and save it > Logout of the app > Log back in and go into Company > You may notice it says TBC again. Edit it one more time and add your name in both fields and then Save.

Doing the above, hopefully should add in your name correctly but please let me know how you go.
Photo of Advansys


  • 62 Points
I had the same problem and the solution worked for me... once I found this post. Hope the bug is updated by Reckon in a new release very soon because it still exists 4 months after the helpful work-around above.