What is happening when you attempt to send an email? Are you encountering any error messages?
What troubleshooting have the team been through with you thus far?
I'm sure we can get this sorted for you, look forward to hearing from you
Also, depending on the nature of the issue this support article may be worth taking a look at.
I have since worked out a solution, though not ideal, it lets me send my payslips. i have a personal outlook account so I downloaded that and I send the payslips using this email account. It isn't my company name so i have told all my employees to expect their payslips from this address, it is lucky that I do not need to send invoices to suppliers as it isn't a professional email address, but its the best i have come up with for a solution to this problem
Be aware that Windows Live Mail is no longer supported by Microsoft. Latest version is WLM 2012, so is 5 years old.
It can be temperamental in Windows 10.
As Win10 continues to evolve, WLM will not be any easier.
This article may be useful........
The real solution is to bite the bullet and get MS Outlook.
Outlook is part of MS Office Home & Business, or MS Office Professional
Also included in some versions of Office 365 (check before buying)
Outlook is not part of MS Office Home & Student
Or can buy MS Outlook as a standalone product
Reckon and Outlook get along well together ....