Upgrade Company File for 2016 Hosted

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  • Updated 3 years ago
  • Answered
How do I upgrade company file so I can use the 2016 icon in Reckon Hosted?
I have been prompted to upgrade company file, as the 2015 icon will be disappearing after 14th June. I can not find any link or information on what I am required to do. Please advise steps I need to take.
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Geraldine

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Posted 3 years ago

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Fizzer

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Last year Reckon had 2 buttons available for about a month. One to access your book as normal, one to automate an update to a new protocol. I assume they will do the same process this time. You will have a few weeks to make the change. I found it very easy or you can just call the helpline and they can help you do it then and there. No problems.
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Geraldine

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I recall seeing one early on, but now the security message has come up the only icons I have available are the 2015 one I have been using and the 2016 (new) icon.
Whilst I clicked on the 2016 icon, nothing prompted me to upgrade, so I closed out.
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Paula

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I also would like the instructions, the link for 2016 is there but no link to the instructions.
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Rav, Community Manager

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Hi everyone,

Please check out this video to prepare your file to upgrade to 2016.



Let me know if you have any questions,

Cheers
Rav
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MM

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Hi everyone,

How do I know if my file has been upgraded? I clicked on the 2016 icon, and my company file still says 2015 at the top.

Thanks
MM