Upgrade issue for Reckon Accounts 2017

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  • Question
  • Updated 1 year ago
  • Answered
Hi Everyone,

One of our teams overseas came across a problem while upgrading Reckon 2017.

Attached below is a screenshot of it.





Could someone be kind enough to help me by guiding me what it is and how do I go pass it ? 

Thank you very much :) 

Kind Regards,

Virginia.
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Virginia De Silva

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Posted 1 year ago

  • 1
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Kevin Russell, Accredited Partner

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Virginia call me Kevin t:0407744914
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Virginia De Silva

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Thank you Kevin 
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Rav, Community Manager

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Hi Virginia,

Just adding to Kevin's kind offer, there's a KB with some info here -
-6123, 0: Connection to the Accounts Business company file has been lost
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Virginia De Silva

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Thank you Rav, Will forward it to our team.