usb RECiept printer

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  • Updated 5 years ago
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Vahid Tghs

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Posted 5 years ago

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Vahid Tghs

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Hi All!
I have EPSON TM-T88V Receipt which install on a USB port VIRTUAL port :ESDPRT001
I tried every com port in POS from COM1 to COM7 but nothing happened.
reciept printer is working properly in windows but not in Reckon

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Graham Boast, Accredited Partner

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Hi Vahid

POS talk directly to printers through a COM or LPT port, so the windows printing functions atre not used at all, so step 1 is to delete this as a windows printer.

Then unplug the USB cable, reinstall the virtual port driver https://download.epson-biz.com/modules/pos/index.php?page=soft&scat=36 , plug in the usb again, then check what port has been setup in the window device manager

The shot below shows a USB to Serial Adapter that has been added as COM3.  The Epson port will be different, but will similarly use a COM port.  You may have to right click > properties > port settings > advanced to check what port is assigned.  If it it using a port number higher that 8, you will to reassign it to a port number less than 8.

You should now be able to go into POS and assign the printer to this port

Good luck!

Graham Boast
Reckon Accredited Consultant
graham@reckonhelp.com.au
www.reckonhelp.com.au/remotesupport.htm

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Vahid Tghs

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Thanks a lot. 
It works!