usb RECiept printer

Vahid Tghs
Vahid Tghs Member Posts: 26
edited December 2017 in Point of Sale

Comments

  • Vahid Tghs
    Vahid Tghs Member Posts: 26
    edited July 2014
    Hi All!
    I have EPSON TM-T88V Receipt which install on a USB port VIRTUAL port :ESDPRT001
    I tried every com port in POS from COM1 to COM7 but nothing happened.
    reciept printer is working properly in windows but not in Reckon

  • Graham Boast
    Graham Boast Accredited Partner Posts: 331 Accredited Partner Accredited Partner
    edited December 2017
    Hi Vahid

    POS talk directly to printers through a COM or LPT port, so the windows printing functions atre not used at all, so step 1 is to delete this as a windows printer.

    Then unplug the USB cable, reinstall the virtual port driver https://download.epson-biz.com/modules/pos/index.php?page=soft&scat=36 , plug in the usb again, then check what port has been setup in the window device manager

    The shot below shows a USB to Serial Adapter that has been added as COM3.  The Epson port will be different, but will similarly use a COM port.  You may have to right click > properties > port settings > advanced to check what port is assigned.  If it it using a port number higher that 8, you will to reassign it to a port number less than 8.

    You should now be able to go into POS and assign the printer to this port

    Good luck!

    Graham Boast
    Reckon Accredited Consultant
    graham@reckonhelp.com.au
    www.reckonhelp.com.au/remotesupport.htm

    Graham Boast | 0409 317366 | graham@reckonhelp.com.au

  • Vahid Tghs
    Vahid Tghs Member Posts: 26
    edited July 2014
    Thanks a lot. 
    It works!