Kind regards Louise Yeomans
I suggest you ask your employees to print their income statements out (you can't logon to get them - they need to do that). Compare the income statements to what your actual payments should have been for the year (from you bank statements). You then need to do a pay adjustment (probably a negative adjustment) in the app and send through the App so the employees income statement on My Gov then shows the correct figures.
I work for myself (not Reckon) and am willing to help but there will be a charge if you need my help. email@example.com if you choose that option.
To enter a negative adjustment
Click the + button on the top right
Click “New Adjustment” down the bottom
Enter the pay date (or date processing) and DONE
Select the Employee / employees
Click “Create Adjustment”
Click “Edit pay details” for each employee
If it is a negative adjustment click the .- button (or just the – button)
Slide the blue box to the negative (see to the right)
Enter the negative amount in each field
Edit the next employee if applicableClick “Continue” to “Declaration”