It is very annoying (and time consuming) to have to click back to the field you were editing every time especially when copying/pasting info.
Hi Jenny. You are likely to find that this and a number of other commands, which are Windows commands, do not work/work properly when using Chrome. There are various other ones throughout Reckon which have this problem. The simplest solution for me is to stop using Chrome and instead use Internet Explorer because that is a Microsoft product. I have been successfully using I.E. for quite a few months now and I have to say that it is a joy not to have to come up against the problem where long known Reckon shortcuts do not work in Chrome because they are Windows commands but they work as the used to when using I.E.
John L G
ALT+TAB is a normal Windows function that perfectly works switching between Chrome and other applications.
This problem stopped when Reckon used another hosting platform that lasted all of a few days a while back. It is a problem with Reckon and should not be foisted on Chrome.
I just tested this out on Chrome and used the Alt & Tab command to cycle through other open applications while having a new invoice open and it worked as normal.
I'll add a screencast HERE to show my results but let me know if I'm doing something that you're not.