Vat rounding issue

  • 1
  • Problem
  • Updated 4 months ago
  • Acknowledged
Reckon one cloud not rounding VAT
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Mushroom

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Posted 4 months ago

  • 1
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Rav, Community Manager

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Hi there Mushroom,

Would be keen to get some more details on this to take back to our Reckon One devs. Could you give us a bit more info on this, in particular which screens and in what activity you're experiencing this.
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Kevin Russell, Accredited Partner

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Um this is not the UK. We dont have VAT.
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Rav, Community Manager

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Kev, we've got a UK variant of Reckon One
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Mushroom

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I didn't realise this had posted, I had left the post and emailed reckon one with the issue. Apparently this is being looked at at present, the system isn't currently capable of rounding the figures when using the VAT inclusive option, and when you then choose the VAT exclusive option and manually input the figures it will not accept them, throwing up messages the VAT is a penny out. I was working on a journal that I had to leave at the end up, it would not accept any of the figures that were input.  Hopefully this will be resolved soon.  I'm not a programmer but from talking to others who are it sounds like a coding issue.  

Thanks anyway. 
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Jason Hollis, Head of Product

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This has been logged as an issue Mushroom. We know the likely cause so are looking at the best way to address. The UK team will keep you updated.