Very disappointed with the lack of information regarding the 2017 upgrade instructions for Hosted.

  • 1
  • Problem
  • Updated 12 months ago
  • Not a Problem
Very disappointed with the lack of information regarding the 2017 upgrade instructions for Hosted. My staff spent a day and a half trying to get it working despite phone calls to tech support - who were very rude. Not happy.  It took many hours of researching the community help to discover that I had to share the company file after the back up and restore.  Then we discovered that we had to re-do our invoice templates etc.  There has to be an easier way.  Now going to devote my time to researching a better programme.
Photo of Tania Lynch

Tania Lynch

  • 70 Points
  • frustrated and disappointed

Posted 12 months ago

  • 1
Photo of John Peppas

John Peppas, Accredited Partner

  • 1,342 Points 1k badge 2x thumb
Hi Tania

Please feel free to call me to discuss your issue as I would be only too pleased to assist

John Peppas
Reckon Accredited Partner
0418 771 971
jpeppas@qldbc.com.au
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 35,334 Points 20k badge 2x thumb
Call me any time to discuss. This is not a major issue. At least it shouldnt be. Kevin V Russell t:0407744914

This conversation is no longer open for comments or replies.